G2 Vendor Directory

Xurrent IMR vs. SolarWinds IT Incident Response (Squadcast)

A side-by-side comparison based on G2 review data.

MetricXurrent IMR

by Xurrent

SolarWinds IT Incident Response (Squadcast)

by SolarWinds Worldwide LLC

Overall rating4.54.4
Review count202310
Ease of use9.08.8
Ease of setup9.09.0
Quality of support9.29.0
Meets requirements9.18.9
NPS71.14427960.912052
Small Business28.2%41.0%
Mid-Market48.5%49.7%
Enterprise23.3%9.4%
Total page views626280
Total LLM citations1,5021,450

Xurrent IMR

Xurrent IMR (Incident Management and Response) is an end-to-end platform designed to help infrastructure and support teams manage the full incident response lifecycle — from the first alert to the final post-mortem. Built for speed, clarity, and operational accountability, it gives on-call teams the structure they need to respond decisively when systems fail. At its core, Xurrent IMR brings together alert correlation, on-call scheduling, task delegation, and SLA compliance into a single, unified workflow.

Pros

  • Alert Management
  • Ease of Use
  • Integrations
  • Customer Support
  • User Interface
  • Intuitive

SolarWinds IT Incident Response (Squadcast)

SolarWinds® Incident Response (formerly Squadcast) is a premier unified incident management platform engineered to help modern enterprises automate response workflows, minimize downtime, and maximize engineering efficiency. Built on a robust Reliability Automation Platform, our solution seamlessly integrates on-call scheduling and incident response into a single, high-visibility interface. In today’s complex hybrid and multi-cloud environments, observability alone isn’t enough. SolarWinds Incident Response bridges the gap between detection and resolution.

Pros

  • Ease of Use
  • Alert Management
  • Incident Management
  • Integrations
  • Features
  • On-Call Services