G2 Vendor Directory

xMatters vs. OnPage

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

OnPage

by OnPage

Overall rating4.54.3
Review count801319
Ease of use9.08.8
Ease of setup9.08.7
Quality of support9.29.1
Meets requirements9.39.2
NPS71.61125355.448718
Small Business15.3%53.6%
Mid-Market27.1%29.3%
Enterprise57.6%17.0%
Total page views2,216695
Total LLM citations5,1251,394

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

OnPage

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings.

Pros

  • Ease of Use
  • Notifications
  • Reliability
  • Simple
  • Setup Ease
  • Easy Setup