G2 Vendor Directory

xMatters vs. Oh Dear

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

Oh Dear

by Oh Dear

Overall rating4.54.7
Review count80136
Ease of use9.09.5
Ease of setup9.09.6
Quality of support9.29.5
Meets requirements9.39.2
NPS71.61125380.555556
Small Business15.3%91.4%
Mid-Market27.1%5.7%
Enterprise57.6%2.9%
Total page views2,216289
Total LLM citations5,1251,315

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

Oh Dear

Oh Dear monitors the health of every website a team manages. Oh Dear checks uptime every minute from multiple locations and monitors SSL certificates, DNS records, domain expiration, scheduled tasks, broken links, mixed content, performance, Lighthouse, APIs, application health, ping, TCP ports, sitemaps, DNS blocklists and exposed ports. Oh Dear sends alerts through email, Slack, Microsoft Teams, PagerDuty, Opsgenie and webhooks. Oh Dear includes branded status pages, client-ready reports, unlimited users and every monitoring feature on every plan.

Pros

  • Easy Setup
  • Time Saving
  • Ease of Use
  • Notifications
  • Customer Support
  • Monitoring