G2 Vendor Directory

xMatters vs. Last9

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

Last9

by Last9

Overall rating4.54.7
Review count80151
Ease of use9.09.0
Ease of setup9.09.3
Quality of support9.29.6
Meets requirements9.39.2
NPS71.61125384.313725
Small Business15.3%31.4%
Mid-Market27.1%66.7%
Enterprise57.6%2.0%
Total page views2,216464
Total LLM citations5,1251,812

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

Last9

Last9 is the preferred single pane of observability for Logs, Traces, Metrics, built for modern engineering teams and high cardinality environments. — OpenTelemetry native, Cloud Native and Prometheus compatible, with support for 100+ integrations — Simple pricing model with a predictable “pay for what you use” plan, no per host or per user billing ——— Application developers, infrastructure engineers, DevOps & SREs, and business users send their Logs, Traces, and Metrics to Last9’s telemetry warehouse to monitor their services and systems and run alerting with anomaly algorithms for

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • Integrations
  • Easy Integrations
  • Log Management