xMatters vs. Intermapper
A side-by-side comparison based on G2 review data.
| Metric | xMatters | Intermapper |
|---|---|---|
| Overall rating | 4.5 | 4.3 |
| Review count | 801 | 84 |
| Ease of use | 9.0 | 8.5 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.2 | 8.5 |
| Meets requirements | 9.3 | 9.0 |
| NPS | 71.611253 | 51.219512 |
| Small Business | 15.3% | 15.5% |
| Mid-Market | 27.1% | 48.8% |
| Enterprise | 57.6% | 35.7% |
| Total page views | 2,216 | 114 |
| Total LLM citations | 5,125 | 204 |
xMatters
xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.
- Alerting System
- Ease of Use
- Alert Management
- Automation
- Notifications
- Integrations
Intermapper
Fortra’s Intermapper is built to give teams complete visibility into complex infrastructure, to resolve issues fast, and plan for the future with confidence. At its foundation, Intermapper is straightforward, easy-to-use network and server monitoring software that discovers devices, builds live network maps, monitors infrastructure health, and sends alerts when something goes wrong. Around that foundation are specialized products that allow organizations to go deeper when they need additional traffic, server, reporting, analytical, or forecasting capabilities.
- Monitoring
- Monitoring Services
- Comprehensive Monitoring
- Integrations
- Data Accuracy
- Alerting System