G2 Vendor Directory

xMatters vs. Dynatrace

A side-by-side comparison based on G2 review data.

MetricxMatters

by Everbridge

Dynatrace

by Dynatrace

Overall rating4.54.5
Review count8011,371
Ease of use9.08.5
Ease of setup9.08.6
Quality of support9.28.9
Meets requirements9.38.9
NPS71.61125367.851373
Small Business15.3%7.6%
Mid-Market27.1%23.4%
Enterprise57.6%69.1%
Total page views2,2164,933
Total LLM citations5,12535,351

xMatters

xMatters end-to-end incident management platform automates each step of the incident lifecycle—from event to resolution—reducing the frequency, duration, and cost of critical service disruptions. xMatters Purpose-built AI significantly slashes resolution times with seamless integration across any DevOps or ITSM toolchain, ensuring every team has the necessary context to avert disruptions before they occur. We partner with our customers to create workflows that lower MTTA/MTTR, increase customer and employee satisfaction, and improve compliance and reporting.

Pros

  • Alerting System
  • Ease of Use
  • Alert Management
  • Automation
  • Notifications
  • Integrations

Dynatrace

Dynatrace is advancing observability for today’s digital businesses, helping to transform the complexity of modern digital ecosystems into powerful business assets. By leveraging AI-powered insights, Dynatrace enables organizations to analyze, automate, and innovate faster to drive their business forward. To learn more about how Dynatrace can help your business, visit www.dynatrace.com, visit our blog and follow us on LinkedIn and X @dynatrace.

Pros

  • Ease of Use
  • Insights
  • Debugging
  • Monitoring
  • Features
  • Real-time Monitoring