G2 Vendor Directory

Xima CCaaS vs. CallHippo

A side-by-side comparison based on G2 review data.

MetricXima CCaaS

by Xima Software

CallHippo

by CallHippo

Overall rating4.54.4
Review count24416
Ease of use9.39.0
Ease of setup8.89.0
Quality of support9.39.1
Meets requirements8.99.0
NPS66.66666770.559611
Small Business66.7%75.7%
Mid-Market33.3%21.4%
Enterprise0.0%2.9%
Total page views1271,650
Total LLM citations17410,009

Xima CCaaS

Xima CCaaS (Contact Center as a Service) is a cloud-based contact center software platform that helps businesses manage inbound and outbound customer interactions across voice, chat, email, SMS, and social media from a single unified interface. Designed for small and mid-sized businesses as well as enterprise teams, Xima CCaaS combines AI-powered analytics with an intuitive, easy-to-deploy platform that requires minimal IT support.

Pros

  • Easy Setup
  • Simple
  • Ease of Use
  • Setup Simplicity

CallHippo

CallHippo is a next-generation business phone system that helps you connect with your customers.CallHippo is easy-to-use while offering robust functionality with advanced features like Power Dailer and Automatic call distribution. Our Extensive reporting and seamless integrations empower sales and service teams to have effective conversations with customers. Providing World-Class support 24*7 and Accessible by desktop and mobile-app, CallHippo is trusted by over 5000 companies worldwide.

Pros

  • Ease of Use
  • Call Quality
  • Reliability
  • Easy Setup
  • Customer Support
  • Features