G2 Vendor Directory

Xerox FreeFlow Print Server vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricXerox FreeFlow Print Server

by Xerox

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating3.84.0
Review count1421
Ease of use8.48.6
Ease of setup8.96.2
Quality of support8.48.1
Meets requirements8.27.5
NPS2514.285714
Small Business42.9%15.0%
Mid-Market21.4%35.0%
Enterprise35.7%50.0%
Total page views3683
Total LLM citations3218

Xerox FreeFlow Print Server

With our Workplace Solutions, you can easily connect, control and manage your entire fleet of printers any brand, anywhere while boosting mobile productivity with simple workflows, convenience and security. The results: lower costs and higher efficiency.

Pros

    Micro Focus Service Manager (formerly HP Service Manager)

    HP Service Anywhere and Service Manager service desk software handle change and incident management.

    Pros