G2 Vendor Directory

WorkHub vs. Smartsupp

A side-by-side comparison based on G2 review data.

MetricWorkHub

by WorkHub

Smartsupp

by Smartsupp

Overall rating4.94.7
Review count531,081
Ease of use9.89.3
Ease of setup8.69.3
Quality of support9.79.0
Meets requirements9.89.1
NPS96.22641578.942014
Small Business52.8%96.2%
Mid-Market47.2%3.2%
Enterprise0.0%0.7%
Total page views365,101
Total LLM citations584,923

WorkHub

WorkHub Connect is a powerful team conferencing tool that enables you to easily stay in touch with both internal and external contacts. You can communicate with remote team members through text, audio, and video calls. It also comes with screen-sharing and recording capabilities. Connect provides a Team Wall feature that takes periodic headshots and displays them, allowing for easy management of each team member's online presence. In addition, its widgets can offer real-time support on web platforms.

Pros

  • Ease of Use
  • Team Collaboration
  • Remote Work
  • Easy Communication
  • User Interface
  • Video Calls

Smartsupp

Smartsupp helps businesses grow online sales with advanced AI Shopping Assistants, live chat, multichannel solution and automated workflows. We offer everything you need to grow your online sales: an easy-to-use platform powered with AI, chatbots with various skills and templates, live chat... and much much more you can use to engage your visitors at the right time and convert them into loyal customers in no time. Smartsupp is one of the leading and most trusted chat and chatbot solutions in the world, currently helping over 100,000 webshops and websites.

Pros

  • Ease of Use
  • Easy Setup
  • Helpful
  • Features
  • Intuitive
  • Simple