G2 Vendor Directory

WorkHub Tasks vs. LiveAgent

A side-by-side comparison based on G2 review data.

MetricWorkHub Tasks

by WorkHub

LiveAgent

by QualityUnit

Overall rating5.04.5
Review count281,538
Ease of use9.99.1
Ease of setup0.08.9
Quality of support9.79.2
Meets requirements9.79.0
NPS10069.277515
Small Business44.4%66.6%
Mid-Market55.6%23.5%
Enterprise0.0%9.9%
Total page views191,682
Total LLM citations613,109

WorkHub Tasks

WorkHub Tasks is an AI-powered task management platform designed to simplify workflow and encourage collaboration across the entire organization. This comprehensive tool provides extensive user roles and rights to ensure data privacy while streamlining the ticket creation process from email, web, and other channels. Additionally, its integrated escalation management helps ensure tasks are completed in an accurate and timely manner. To further expedite processes, WorkHub Tasks also offers digital signature capabilities to sign contracts quickly and affordably.

Pros

    LiveAgent

    LiveAgent is an AI help desk for support teams. AI agents answer chats and handle tickets alongside your team, all in one shared inbox. Every plan includes AI with no per-resolution fees. Plans start at $15 per agent/month billed annually, with a 30-day free trial and no credit card required. LiveAgent ranks #3 of 9 CX agents in G2's AI Agent Evaluation, with 195 of 230 points. It is made by Quality Unit, founded in 2004. AI in every plan Every plan has the same AI features; plans differ in how many AI agents you can run (1, 5, 50 or unlimited).

    Pros

    • Ease of Use
    • Features
    • Customer Support
    • Helpful
    • Efficiency
    • Simple