G2 Vendor Directory

WorkforceHub vs. Calabrio ONE

A side-by-side comparison based on G2 review data.

MetricWorkforceHub

by Swipeclock

Calabrio ONE

by Verint

Overall rating4.04.4
Review count60447
Ease of use8.39.1
Ease of setup8.08.8
Quality of support7.99.1
Meets requirements8.49.0
NPS33.33333360.91954
Small Business57.1%8.2%
Mid-Market35.7%55.2%
Enterprise7.1%36.6%
Total page views1841,030
Total LLM citations2543,813

WorkforceHub

WorkforceHub is the instantly useful, delightfully simple-to-use small business solution for tracking time, scheduling, and hiring. It scales as your business grows while delivering the mission-critical features an organization needs. It is tailored to, built for, and priced for small business employers. The integrated solution supports employees with self-service tools, PTO tracking, and engagement features that improve the employee experience. The solution helps build talented, high-performing teams with applicant tracking and employee onboarding.

Pros

  • Time-saving
  • Ease of Use
  • Time Tracking
  • Attendance Tracking
  • Helpful
  • Simple

Calabrio ONE

Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.

Pros

  • Ease of Use
  • Features
  • Efficiency
  • Scheduling
  • Customer Support
  • User Interface