G2 Vendor Directory

WorkBuzz vs. Delighted

A side-by-side comparison based on G2 review data.

MetricWorkBuzz

by WorkBuzz Analytics

Delighted

by Qualtrics

Overall rating4.64.7
Review count7460
Ease of use9.39.6
Ease of setup9.39.5
Quality of support9.69.4
Meets requirements9.19.1
NPS68.91891983.050847
Small Business15.7%40.0%
Mid-Market54.3%58.3%
Enterprise30.0%1.7%
Total page views512413
Total LLM citations1,7582,131

WorkBuzz

WorkBuzz offers simple, flexible, and actionable employee engagement surveys, designed specifically for organisations with frontline, hybrid and remote workforces. Our employee listening tool is designed to give all employees a voice, wherever they are and whatever they do whilst empowering HR teams with the insights they need to reliably inform their people strategies. We’re all about simplicity and accessibility for all your employees — wherever they’re based, and whatever they do — and our platform is fully mobile- and tablet-optimised, with multiple ways to access and complete surveys.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Simple
  • Easy Setup
  • User Interface

Delighted

Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.

Pros