G2 Vendor Directory

Wipro Salesforce Practice vs. Salesforce Customer Success

A side-by-side comparison based on G2 review data.

MetricWipro Salesforce Practice

by Wipro

Salesforce Customer Success

by Salesforce

Overall rating4.24.3
Review count24568
Ease of use0.010.0
Ease of setup0.010.0
Quality of support0.010.0
Meets requirements0.010.0
NPS47.82608752.772467
Small Business17.4%27.4%
Mid-Market34.8%43.5%
Enterprise47.8%29.1%
Total page views1503,018
Total LLM citations1449,465

Wipro Salesforce Practice

Appirio, a Wipro Company, develops modern business applications for enterprise companies and delivers the tools they need to attract top talent, boost collaboration, and deliver exceptional customer experiences. Our experience-led strategy focuses on the four pillars of success: implementation success, user success, operational success, and financial success to close the value gap and to ensure customers realize the full value of their technology investments.

Pros

    Salesforce Customer Success

    Salesforce Customer Success is a community of customers and employees committed to driving success for our customers and our customers' customers. From easy to use resources to embedded solution experts, organizations can elevate their AI capabilities and get the most value out of their Salesforce investment. Our comprehensive success portfolio includes: Success Plans - 3 levels of innovative tools, guidance, and support to help you achieve your ambitious goals: - Standard Success Plan: Self-guided resources included with all licenses.

    Pros

    • Helpful
    • Customer Support
    • Deep Understanding
    • Ease of Use
    • User Experience
    • Support Responsiveness