G2 Vendor Directory

Windstream OfficeSuite UC vs. RingCentral Contact Center

A side-by-side comparison based on G2 review data.

MetricWindstream OfficeSuite UC

by Windstream Enterprise

RingCentral Contact Center

by RingCentral

Overall rating4.14.1
Review count30243
Ease of use9.18.9
Ease of setup8.68.8
Quality of support8.48.3
Meets requirements8.78.7
NPS25.92592643.697479
Small Business37.9%50.2%
Mid-Market37.9%35.4%
Enterprise24.1%14.3%
Total page views502,667
Total LLM citations208,954

Windstream OfficeSuite UC

100% cloud-based phone, mobility and unified communications system to give your businesses a collaborative edge.

Pros

  • Ease of Use
  • Calling Features
  • Reliability

RingCentral Contact Center

RINGCENTRAL CONTACT CENTER PRODUCT DESCRIPTION RingCentral Contact Center is an enterprise-grade cloud contact center solution designed to deploy and scale customer operations globally. Built for large-scale organizations that demand flexibility and high performance, the platform unifies enterprise communications and contact center capabilities to deliver effortless customer experiences across the entire customer journey. GLOBAL OMNICHANNEL ENGAGEMENT AND ADVANCED ROUTING RingCentral Contact Center enables businesses to connect with customers on voice and over 30 digital channels globally.

Pros

  • Ease of Use
  • Intuitive
  • Helpful
  • Efficiency
  • Customer Support
  • Communication