G2 Vendor Directory

Whatso vs. Lime Connect (formerly Userlike)

A side-by-side comparison based on G2 review data.

MetricWhatso

by Growby

Lime Connect (formerly Userlike)

by Lime Connect

Overall rating4.04.4
Review count52453
Ease of use8.98.9
Ease of setup8.48.9
Quality of support8.78.8
Meets requirements9.18.8
NPS44.68085158.276644
Small Business55.8%79.9%
Mid-Market28.8%15.5%
Enterprise15.4%4.6%
Total page views4094
Total LLM citations102581

Whatso

Whatso is one of the only software to have both CRM & Marketing platform bundled in a single software.

Pros

  • Engagement
  • Customer Acquisition
  • Marketing Strategies
  • Reporting
  • Data Analytics
  • Customer Support

Lime Connect (formerly Userlike)

is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.

Pros

  • Case Management
  • Easy Implementation
  • Easy Setup
  • Simple
  • Easy Integrations
  • Integrations