WHATO CRM vs. Lime Connect (formerly Userlike)
A side-by-side comparison based on G2 review data.
| Metric | WHATO CRM | Lime Connect (formerly Userlike) |
|---|---|---|
| Overall rating | 5.0 | 4.4 |
| Review count | 11 | 453 |
| Ease of use | 9.9 | 8.9 |
| Ease of setup | 9.9 | 8.9 |
| Quality of support | 9.6 | 8.8 |
| Meets requirements | 9.9 | 8.8 |
| NPS | 100 | 58.276644 |
| Small Business | 100.0% | 79.9% |
| Mid-Market | 0.0% | 15.5% |
| Enterprise | 0.0% | 4.6% |
| Total page views | 288 | 94 |
| Total LLM citations | 295 | 581 |
WHATO CRM
WHATO CRM is a WhatsApp Web–based CRM designed for small businesses and sales teams in LATAM that use WhatsApp as their main sales and customer support channel. It helps organize conversations, automate follow-ups, manage leads visually with Kanban boards, use chatbots and quick replies, and improve response times without relying on complex traditional CRMs.
Lime Connect (formerly Userlike)
is Germany's leading AI-Agent platform for customer communication. AI Agents automate complete service processes, integrated into your existing systems and developed in Germany for maximum security. All customer messages from website chat, WhatsApp, Facebook Messenger, Instagram, Telegram, email, and more are centralized in Lime Connect's Message Center.
- Case Management
- Easy Implementation
- Easy Setup
- Simple
- Easy Integrations
- Integrations