G2 Vendor Directory

WebTMA vs. Follett Work Orders

A side-by-side comparison based on G2 review data.

MetricWebTMA

by TMA Systems

Follett Work Orders

by Follett Software

Overall rating4.54.8
Review count3873
Ease of use8.99.7
Ease of setup8.99.3
Quality of support9.59.8
Meets requirements9.39.6
NPS52.77777889.041096
Small Business5.4%6.3%
Mid-Market54.1%84.1%
Enterprise40.5%9.5%
Total page views300171
Total LLM citations594364

WebTMA

WebTMA is an enterprise CMMS and enterprise asset management (EAM) platform built for mid-size to large organizations managing complex, multi-site facilities and maintenance operations across sectors such as healthcare, education, manufacturing, retail, government, and more. Backed by more than 30 years of industry experience, WebTMA provides real-time visibility, mobile access, and configurable tools for managing work orders, preventive maintenance, asset lifecycles, and compliance—adapting to how organizations operate rather than forcing rigid workflows.

Pros

  • Ease of Use
  • Tracking Ease
  • Customer Support
  • Reporting
  • Features
  • Tracking

Follett Work Orders

Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes.

Pros

  • Ease of Use
  • Work Orders
  • Maintenance Tracking
  • Tracking
  • Simple
  • Asset Management