G2 Vendor Directory

Website Toolbox Forums vs. Verint Community (formerly Telligent)

A side-by-side comparison based on G2 review data.

MetricWebsite Toolbox Forums

by Website Toolbox

Verint Community (formerly Telligent)

by Verint

Overall rating4.44.4
Review count1414
Ease of use8.78.4
Ease of setup8.38.4
Quality of support8.88.4
Meets requirements9.28.5
NPS57.14285750
Small Business85.7%28.6%
Mid-Market14.3%28.6%
Enterprise0.0%42.9%
Total page views31103
Total LLM citations36107

Website Toolbox Forums

The easiest way to create your community forum in the cloud. No coding, software, or servers required. Fully customizable, single sign on, embedded into your website, robust security controls, and monetization via fees or ads. Typical forum systems have hundreds of settings that take a lifetime to understand and manage. Great software should be intuitive. It shouldn't take days of your life to set up and manage. We make forums simple, easy, and user-friendly. Find out more by taking the features tour.

Pros

    Verint Community (formerly Telligent)

    Verint® Community™, formerly known as Telligent, is an innovative online community and self-service solution available in the cloud or on-premises designed to help elevate customer, partner, and employee engagement, build trust, improve customer service, and enhance digital marketing and social commerce. You can use Verint Community to reduce demand for support, elevate the voice of the customer, and enhance team productivity.

    Pros

    • Customer Support
    • Features
    • Ease of Use
    • Knowledge Base
    • Simple
    • User Interaction