G2 Vendor Directory

Webex Calling vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

VirtualPBX

by VirtualPBX

Overall rating4.54.2
Review count64435
Ease of use9.38.5
Ease of setup9.07.6
Quality of support9.08.8
Meets requirements9.38.5
NPS71.93548454.285714
Small Business29.9%97.1%
Mid-Market40.5%2.9%
Enterprise29.6%0.0%
Total page views1,093272
Total LLM citations4,592447

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency