G2 Vendor Directory

Webex Calling vs. Talkroute

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

Talkroute

by Talkroute

Overall rating4.54.6
Review count64444
Ease of use9.39.8
Ease of setup9.09.6
Quality of support9.09.3
Meets requirements9.39.0
NPS71.93548486.363636
Small Business29.9%93.2%
Mid-Market40.5%6.8%
Enterprise29.6%0.0%
Total page views1,0931,897
Total LLM citations4,5921,490

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

Talkroute

Talkroute is a cloud based business phone system designed to help small and midsize businesses sound professional, stay connected, and manage calls from anywhere. Built for modern, distributed teams, Talkroute replaces traditional phone systems with a flexible virtual phone solution that works seamlessly across desktop, mobile, and web without requiring specialized hardware.

Pros

  • Ease of Use
  • Easy Setup
  • Quick Setup
  • Simple
  • Customer Support
  • Reliability