Webex Calling vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Webex Calling | Nextiva |
|---|---|---|
| Overall rating | 4.5 | 4.5 |
| Review count | 644 | 3,685 |
| Ease of use | 9.3 | 8.9 |
| Ease of setup | 9.0 | 8.7 |
| Quality of support | 9.0 | 9.2 |
| Meets requirements | 9.3 | 9.2 |
| NPS | 71.935484 | 67.041404 |
| Small Business | 29.9% | 76.7% |
| Mid-Market | 40.5% | 22.1% |
| Enterprise | 29.6% | 1.2% |
| Total page views | 1,093 | 8,328 |
| Total LLM citations | 4,592 | 15,292 |
Webex Calling
Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.
- Ease of Use
- Reliability
- Call Quality
- Video Conferencing
- Integrations
- Features
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service