G2 Vendor Directory

Webex Calling vs. MiVoice Business

A side-by-side comparison based on G2 review data.

MetricWebex Calling

by Cisco

MiVoice Business

by Mitel Networks

Overall rating4.53.9
Review count644307
Ease of use9.38.4
Ease of setup9.07.8
Quality of support9.07.9
Meets requirements9.38.5
NPS71.93548426.530612
Small Business29.9%37.9%
Mid-Market40.5%54.6%
Enterprise29.6%7.5%
Total page views1,09388
Total LLM citations4,592127

Webex Calling

Webex Calling is a premium, cloud-based phone system designed to meet the demands of modern, hybrid workforces. Built on the secure and reliable Cisco infrastructure, it provides a comprehensive enterprise-grade calling solution that replaces traditional on-premises PBX systems with a flexible, scalable, and AI-powered platform Key Features Enterprise-Grade Reliability: Benefit from Cisco’s industry-leading networking infrastructure, ensuring high-quality audio and consistent uptime for global teams.

Pros

  • Ease of Use
  • Reliability
  • Call Quality
  • Video Conferencing
  • Integrations
  • Features

MiVoice Business

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

Pros