G2 Vendor Directory

Weave vs. Trillian

A side-by-side comparison based on G2 review data.

MetricWeave

by Weave

Trillian

by Cerulean Studios

Overall rating4.64.4
Review count523124
Ease of use9.59.3
Ease of setup9.39.3
Quality of support9.19.0
Meets requirements9.39.3
NPS80.12048252.459016
Small Business92.4%50.4%
Mid-Market7.4%40.7%
Enterprise0.2%8.9%
Total page views3,371265
Total LLM citations30,7321,317

Weave

Weave is the all-in-one experience platform for small- and medium-sized healthcare businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local healthcare providers attract, communicate with and engage patients to grow their practice. To learn more, visit getweave.com.

Pros

  • Ease of Use
  • Communication
  • Text Messaging
  • Patient Communication
  • Texting Communication
  • Texting Feature

Trillian

Trillian is a powerful business and clinical communication platform used by companies and healthcare systems of all sizes. Whether you're a business still relying on texting or a healthcare organization that needs HIPAA-compliant secure messaging, Trillian's modern and secure business instant messaging will help modernize employee communication without compromising on security or control. Chat privately or in group chats, share files and images, and leverage status and presence features so co-workers know when you're available.

Pros

  • Ease of Use
  • Communication
  • Security
  • Team Collaboration
  • Easy Communication
  • Reliability