WalkMe vs. Totango
A side-by-side comparison based on G2 review data.
| Metric | WalkMe | Totango |
|---|---|---|
| Overall rating | 4.6 | 4.3 |
| Review count | 584 | 1,150 |
| Ease of use | 8.6 | 8.5 |
| Ease of setup | 8.4 | 7.8 |
| Quality of support | 9.0 | 8.6 |
| Meets requirements | 8.9 | 8.6 |
| NPS | 72.996516 | 52.017544 |
| Small Business | 12.3% | 22.1% |
| Mid-Market | 27.1% | 57.2% |
| Enterprise | 60.6% | 20.7% |
| Total page views | 2,013 | 1,344 |
| Total LLM citations | 7,906 | 9,742 |
WalkMe
WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.
- Ease of Use
- Helpful
- Customer Support
- Features
- Training
- Positive Experience
Totango
Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales methodology to transform how companies prove customer ROI, drive retention, and earn expansion. The Customer Growth Platform includes Totango Customer Success and Unison Customer Intelligence. Each of these solutions plays a distinct role in the Customer-Led Growth through value realization methodology.
- Ease of Use
- Customer Support
- Helpful
- Customization
- Efficiency
- Intuitive