G2 Vendor Directory

WalkMe vs. Totango

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

Totango

by Totango

Overall rating4.64.3
Review count5841,150
Ease of use8.68.5
Ease of setup8.47.8
Quality of support9.08.6
Meets requirements8.98.6
NPS72.99651652.017544
Small Business12.3%22.1%
Mid-Market27.1%57.2%
Enterprise60.6%20.7%
Total page views2,0131,344
Total LLM citations7,9069,742

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

Totango

Totango is a Customer Growth platform for driving customer value and revenue at scale, combining scalable customer management, predictive revenue intelligence, and a strategic, value-based post-sales methodology to transform how companies prove customer ROI, drive retention, and earn expansion. The Customer Growth Platform includes Totango Customer Success and Unison Customer Intelligence. Each of these solutions plays a distinct role in the Customer-Led Growth through value realization methodology.

Pros

  • Ease of Use
  • Customer Support
  • Helpful
  • Customization
  • Efficiency
  • Intuitive