G2 Vendor Directory

WalkMe vs. Told

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

Told

by Told

Overall rating4.64.9
Review count58410
Ease of use8.69.5
Ease of setup8.49.5
Quality of support9.09.5
Meets requirements8.99.0
NPS72.996516100
Small Business12.3%50.0%
Mid-Market27.1%50.0%
Enterprise60.6%0.0%
Total page views2,01319
Total LLM citations7,90624

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

Told

Told.club is a no-code platform that combines interactive product tours and in-app surveys to help product teams onboard users, drive feature adoption, and collect actionable feedback—all within a single integrated solution. What it does Told.club enables product managers, UX designers, and customer success teams to create guided walkthroughs that help users discover features and understand product value, while simultaneously gathering real-time feedback through contextual surveys.

Pros

  • Ease of Use
  • Helpful
  • Easy Creation
  • Feedback Management
  • Surveys
  • Efficiency