G2 Vendor Directory

WalkMe vs. Nexthink

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

Nexthink

by Nexthink

Overall rating4.64.6
Review count584420
Ease of use8.68.7
Ease of setup8.48.6
Quality of support9.09.2
Meets requirements8.98.9
NPS72.99651677.044855
Small Business12.3%5.2%
Mid-Market27.1%10.5%
Enterprise60.6%84.3%
Total page views2,0131,416
Total LLM citations7,90614,261

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. Through agentic AI and cutting-edge solutions, Nexthink enables thousands of customers to provide better digital experiences and enhanced employee productivity to millions of employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

Pros

  • Ease of Use
  • Positive Experience
  • Insights
  • Issue Detection
  • Automation
  • Customer Support