G2 Vendor Directory

WalkMe vs. Jimo

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

Jimo

by Jimo

Overall rating4.64.6
Review count58442
Ease of use8.69.3
Ease of setup8.49.1
Quality of support9.09.7
Meets requirements8.99.1
NPS72.99651675.609756
Small Business12.3%65.0%
Mid-Market27.1%32.5%
Enterprise60.6%2.5%
Total page views2,013405
Total LLM citations7,906587

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

Jimo

Turn more users into power users with intelligent, no-code in-app experiences. Jimo is the AI-native Digital Adoption Platform built for B2B SaaS teams to drive more revenue, reduce churn, and delight customers by creating highly contextual in-app onboarding, nudges, and activation workflows. Without code, Product and Customer Success teams can build intelligent, in-app experiences that accelerate user onboarding, improve feature adoption, and reduce time-to-value.

Pros

  • Ease of Use
  • Customer Support
  • Easy Implementation
  • Intuitive
  • Easy Setup
  • Helpful