G2 Vendor Directory

WalkMe vs. Fullstory

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

Fullstory

by Fullstory

Overall rating4.64.5
Review count5841,052
Ease of use8.68.5
Ease of setup8.48.6
Quality of support9.09.1
Meets requirements8.98.9
NPS72.99651670.667957
Small Business12.3%37.8%
Mid-Market27.1%43.9%
Enterprise60.6%18.3%
Total page views2,0133,734
Total LLM citations7,90623,312

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

Fullstory

Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.

Pros

  • Ease of Use
  • Insights
  • Customer Support
  • Helpful
  • Data Analytics
  • Session Replay