WalkMe vs. Fullstory
A side-by-side comparison based on G2 review data.
| Metric | WalkMe | Fullstory |
|---|---|---|
| Overall rating | 4.6 | 4.5 |
| Review count | 584 | 1,052 |
| Ease of use | 8.6 | 8.5 |
| Ease of setup | 8.4 | 8.6 |
| Quality of support | 9.0 | 9.1 |
| Meets requirements | 8.9 | 8.9 |
| NPS | 72.996516 | 70.667957 |
| Small Business | 12.3% | 37.8% |
| Mid-Market | 27.1% | 43.9% |
| Enterprise | 60.6% | 18.3% |
| Total page views | 2,013 | 3,734 |
| Total LLM citations | 7,906 | 23,312 |
WalkMe
WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.
- Ease of Use
- Helpful
- Customer Support
- Features
- Training
- Positive Experience
Fullstory
Fullstory is a behavioral data and analytics platform that helps technology leaders and digital experience teams understand their digital story so they can drive better digital experiences. Customer-centric enterprises rely on Fullstory to uncover and eliminate the friction buried between clicks and across workflows, turning frustrated visitors and employees into unwavering advocates.
- Ease of Use
- Insights
- Customer Support
- Helpful
- Data Analytics
- Session Replay