G2 Vendor Directory

WalkMe vs. ClickLearn

A side-by-side comparison based on G2 review data.

MetricWalkMe

by SAP

ClickLearn

by ClickLearn

Overall rating4.64.5
Review count58440
Ease of use8.68.4
Ease of setup8.48.8
Quality of support9.09.5
Meets requirements8.98.9
NPS72.99651662.5
Small Business12.3%15.0%
Mid-Market27.1%40.0%
Enterprise60.6%45.0%
Total page views2,013212
Total LLM citations7,906568

WalkMe

WalkMe, an SAP company, is the critical layer that makes enterprise AI work. Copilots and AI agents are powerful, but incomplete. They can't see what's on an employee's screen, move across applications, or act where work actually happens. WalkMe can. Built on over a decade of experience in enterprise deployments, WalkMe gives AI the real-time context, cross-application reach, and workflow execution it needs to deliver results. WalkMe helps organizations adapt faster, make better decisions, and build a workforce that learns continuously.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Features
  • Training
  • Positive Experience

ClickLearn

ClickLearn is the market leading solution for creating easy user instructions, e-learning and process videos for business software. ClickLearn will automate writing your business-critical walk-throughs, saving you 80% of the time you now spend creating them manually in Dynamics 365 F&O/CE/BC, Salesforce, Oracle, IFS, Acumatica, SAP and most of your other business systems. The ClickLearn solution produces your walk-throughs in eight different formats from a single source, including written documentation, hands-on-labs, videos with automated effects and voice over.

Pros

  • Ease of Use
  • Efficiency
  • Easy Creation
  • Training
  • Response Time
  • Documentation