G2 Vendor Directory

Vtiger All-In-One CRM vs. ThriveDesk

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

ThriveDesk

by ThriveDesk

Overall rating4.34.9
Review count416108
Ease of use8.59.4
Ease of setup8.29.5
Quality of support8.89.5
Meets requirements8.89.4
NPS51.79487293.396226
Small Business67.5%65.4%
Mid-Market29.2%34.6%
Enterprise3.4%0.0%
Total page views3821,194
Total LLM citations2,410677

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

ThriveDesk

ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..

Pros

  • Features
  • Customer Support
  • User Interface
  • Ease of Use
  • Intuitive
  • Helpful