G2 Vendor Directory

Vtiger All-In-One CRM vs. Kustomer

A side-by-side comparison based on G2 review data.

MetricVtiger All-In-One CRM

by Vtiger

Kustomer

by Kustomer

Overall rating4.34.4
Review count416566
Ease of use8.59.0
Ease of setup8.28.9
Quality of support8.89.1
Meets requirements8.89.1
NPS51.79487263.432836
Small Business67.5%21.8%
Mid-Market29.2%66.2%
Enterprise3.4%11.9%
Total page views3821,690
Total LLM citations2,4108,760

Vtiger All-In-One CRM

Vtiger’s mission is to build software that gives customer-facing teams at small- and medium-sized businesses the ability to create fruitful and enduring relationships with customers. Vtiger CRM provides you a 360-degree view of all your customer information in one place and helps you optimize your sales, support, and marketing touch-points with real-time actions and conversational Insights. Vtiger CRM helps teams create delightful experiences across the entire customer lifecycle - AI-powered CRM and robust automation tools help sales teams to focus on the right deals and deliver growth.

Pros

  • Organization Efficiency
  • Feature Richness
  • Reporting
  • Customizability
  • Affordable
  • Ease of Use

Kustomer

Kustomer is the Intelligent Customer Experience Platform empowering brands to put customers at the center of every interaction. By unifying customer data, conversations, and AI-powered workflows into one seamless workspace, teams deliver service that delights, retains, and drives growth. With Kustomer, support becomes faster, smarter, and more personal.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Efficiency
  • Customer Support
  • Time-saving