G2 Vendor Directory

Voximplant Kit vs. Five9 Intelligent Cloud Contact Center Platform

A side-by-side comparison based on G2 review data.

MetricVoximplant Kit

by VoxImplant

Five9 Intelligent Cloud Contact Center Platform

by Five9

Overall rating4.74.1
Review count14625
Ease of use9.38.7
Ease of setup9.38.3
Quality of support9.28.5
Meets requirements9.08.6
NPS10041.225166
Small Business50.0%23.8%
Mid-Market28.6%56.5%
Enterprise21.4%19.7%
Total page views382,335
Total LLM citations12618,550

Voximplant Kit

Drag-and-drop customer experience automation. Best call center operations software for programming your communications using graphic blocks to build complex and omnichannel scenarios. Smart IVR Improve service with modern speech interaction technologies Automated Call Campaigns Handle hundreds of concurrent outbound and inbound calls Trigger outbound calls Initiate call reminders and alerts from event triggers Harness the Power of AI Seamlessly integrate modern speech synthesis, natural language processing with Dialogflow, and intelligent voicemail detection

Pros

    Five9 Intelligent Cloud Contact Center Platform

    Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes.

    Pros

    • Ease of Use
    • Customer Support
    • Helpful
    • Features
    • Efficiency
    • Easy Setup