G2 Vendor Directory

Voxco Survey Platform vs. Resonate CX

A side-by-side comparison based on G2 review data.

MetricVoxco Survey Platform

by Discuss.io

Resonate CX

by Resonate Solutions

Overall rating4.34.6
Review count107594
Ease of use8.49.3
Ease of setup8.49.4
Quality of support8.69.5
Meets requirements8.79.3
NPS50.94339677.07231
Small Business54.9%40.8%
Mid-Market27.5%26.4%
Enterprise17.6%32.8%
Total page views2122,280
Total LLM citations1,1953,269

Voxco Survey Platform

Voxco Insights Platform, a global leader in cloud & on-premise feedback management, helps organizations optimize omnichannel experiences & conduct sophisticated market research and drive business growth. Voxco Research cloud, an omnichannel survey platform, enables organizations to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. Voxco has a diverse suite of products catering to a wide range of industries including finance, healthcare, hospitality, insurance.

Pros

  • Ease of Use
  • Setup Ease
  • Flexibility
  • Time-saving
  • Efficiency
  • Helpful

Resonate CX

Your Vision + Our Platform = Brand Advocates All customers and employees want is to be heard. We bridge the gap between you and your customers to create brand advocates. Our platform uses award-winning AI tools and machine learning to analyse data across interactions, including facial and text analytics to provide valuable insight, amplify strengths, and establish your front line.

Pros

  • Ease of Use
  • Helpful
  • Feedback Management
  • Customer Feedback
  • Insights Generation
  • Visibility