Voxco Survey Platform vs. Delighted
A side-by-side comparison based on G2 review data.
| Metric | Voxco Survey Platform | Delighted |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 107 | 60 |
| Ease of use | 8.4 | 9.6 |
| Ease of setup | 8.4 | 9.5 |
| Quality of support | 8.6 | 9.4 |
| Meets requirements | 8.7 | 9.1 |
| NPS | 50.943396 | 83.050847 |
| Small Business | 54.9% | 40.0% |
| Mid-Market | 27.5% | 58.3% |
| Enterprise | 17.6% | 1.7% |
| Total page views | 212 | 413 |
| Total LLM citations | 1,195 | 2,131 |
Voxco Survey Platform
Voxco Insights Platform, a global leader in cloud & on-premise feedback management, helps organizations optimize omnichannel experiences & conduct sophisticated market research and drive business growth. Voxco Research cloud, an omnichannel survey platform, enables organizations to conduct multimodal survey research with Voxco Online, Voxco CATI, Voxco IVR, Voxco Dialer & Voxco Analytics. Voxco has a diverse suite of products catering to a wide range of industries including finance, healthcare, hospitality, insurance.
- Ease of Use
- Setup Ease
- Flexibility
- Time-saving
- Efficiency
- Helpful
Delighted
Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn.