Vonage Contact Center (formerly NewVoiceMedia) vs. Regie.ai

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.

RegieGO is an agentic sales workspace with built-in enrichment, emailing, dialing and workflows that gets you prospecting end to end from a single chat. Prompt Regie once and it handles your sourcing, ranking, call prep, and follow-ups, so you spend the day talking to active prospects instead of chasing them. Regie learns your voice and your company's pitch, finds the why-now on every account, and writes every message with a compelling reason to respond. Touchpoints across phone, email and social are woven into cohesive plays that build familiarity, so returns compound with every activity.