Vonage Contact Center (formerly NewVoiceMedia) vs. Klenty
A side-by-side comparison based on G2 review data.
| Metric | Vonage Contact Center (formerly NewVoiceMedia) | Klenty |
|---|---|---|
| Overall rating | 4.2 | 4.6 |
| Review count | 104 | 391 |
| Ease of use | 8.7 | 8.8 |
| Ease of setup | 8.7 | 8.6 |
| Quality of support | 8.8 | 9.4 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 47 | 73.264781 |
| Small Business | 27.9% | 72.8% |
| Mid-Market | 51.9% | 21.8% |
| Enterprise | 20.2% | 5.4% |
| Total page views | 295 | 792 |
| Total LLM citations | 1,205 | 2,845 |
Vonage Contact Center (formerly NewVoiceMedia)
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.
- Ease of Use
- Customer Support
- Easy Setup
- Features
- Easy Integrations
- Integrations
Klenty
Klenty is an AI Sales Engagement Platform and Sales Dialer that helps SDR teams run multichannel outbound with a strong focus on calling. Built for modern sales teams, Klenty combines prospecting, outreach, AI-powered dialing, follow-ups, and coaching in one platform to help reps open more conversations and build more pipeline. With AI-powered Power Dialer and Parallel Dialer, sales reps can increase dialing volume and spend more time in live conversations. Klenty's AI Connect Rate Infrastructure helps teams improve connect rates by increasing the likelihood of reaching prospects.
- Automation
- Helpful
- Ease of Use
- Customer Support
- Integrations
- Features