Vonage Contact Center (formerly NewVoiceMedia) vs. Kixie PowerCall & SMS
A side-by-side comparison based on G2 review data.
| Metric | Vonage Contact Center (formerly NewVoiceMedia) | Kixie PowerCall & SMS |
|---|---|---|
| Overall rating | 4.2 | 4.8 |
| Review count | 104 | 867 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 8.7 | 9.3 |
| Quality of support | 8.8 | 9.6 |
| Meets requirements | 8.8 | 9.4 |
| NPS | 47 | 86.065574 |
| Small Business | 27.9% | 83.4% |
| Mid-Market | 51.9% | 15.7% |
| Enterprise | 20.2% | 0.9% |
| Total page views | 295 | 1,676 |
| Total LLM citations | 1,205 | 14,801 |
Vonage Contact Center (formerly NewVoiceMedia)
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.
- Ease of Use
- Customer Support
- Easy Setup
- Features
- Easy Integrations
- Integrations
Kixie PowerCall & SMS
Kixie is a cutting-edge AI revenue communications platform designed to supercharge your team’s calling and texting capabilities. Kixie leverages AI and automation to streamline outreach, maximize efficiency, and drive real revenue growth — all while keeping the human element in every conversation. Seamless CRM Integration: Kixie integrates natively with all major CRMs; including HubSpot, Pipedrive, Salesforce, HighLevel, Zoho, and many more; with effortless setup in seconds.
- Ease of Use
- Helpful
- Customer Support
- Time-saving
- Automation
- Efficiency