G2 Vendor Directory

Vonage Contact Center (formerly NewVoiceMedia) vs. CallHub

A side-by-side comparison based on G2 review data.

MetricVonage Contact Center (formerly NewVoiceMedia)

by Vonage

CallHub

by CallHub

Overall rating4.24.8
Review count10435
Ease of use8.79.3
Ease of setup8.79.0
Quality of support8.89.0
Meets requirements8.88.9
NPS4787.5
Small Business27.9%74.3%
Mid-Market51.9%22.9%
Enterprise20.2%2.9%
Total page views295254
Total LLM citations1,2051,789

Vonage Contact Center (formerly NewVoiceMedia)

Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.

Pros

  • Ease of Use
  • Customer Support
  • Easy Setup
  • Features
  • Easy Integrations
  • Integrations

CallHub

CallHub is a trusted campaigning platform that will revolutionize your outreach, canvassing, mobilizing, and marketing campaigns. We offer calling, texting, and email solutions for political campaigns, advocacy groups, nonprofits, and businesses of all sizes. But CallHub is more than a software solution. We understand your needs for data security, high contact rates, automation, reliability, and compliance. CallHub is designed with these parameters in focus. Try us out today!

Pros

  • Flexibility
  • Reliability
  • Efficiency
  • Ease of Use
  • Helpful
  • Time-saving