Vonage Contact Center (formerly NewVoiceMedia) vs. Apollo.io
A side-by-side comparison based on G2 review data.
| Metric | Vonage Contact Center (formerly NewVoiceMedia) | Apollo.io |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 104 | 9,851 |
| Ease of use | 8.7 | 9.2 |
| Ease of setup | 8.7 | 9.0 |
| Quality of support | 8.8 | 8.9 |
| Meets requirements | 8.8 | 9.2 |
| NPS | 47 | 83.992806 |
| Small Business | 27.9% | 66.9% |
| Mid-Market | 51.9% | 28.4% |
| Enterprise | 20.2% | 4.7% |
| Total page views | 295 | 26,360 |
| Total LLM citations | 1,205 | 186,531 |
Vonage Contact Center (formerly NewVoiceMedia)
Vonage Contact Center for Salesforce is #1 for Salesforce AppExchange user reviews, with a 4.9/5 Salesforce AppExchange rating. The solution delivers unmatched Salesforce integration into routing, reporting, and the user experience for Service Cloud and Sales Cloud users. Voice and Salesforce digital channels are seamlessly blended to deliver a consistent customer experience across all channels while reducing administrative complexity. Service excellence is delivered through all stages of pre-sales, onboarding, adoption and value realization.
- Ease of Use
- Customer Support
- Easy Setup
- Features
- Easy Integrations
- Integrations
Apollo.io
Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place.
- Ease of Use
- Lead Generation
- Features
- Helpful
- Time-saving
- Automation