G2 Vendor Directory

Vonage Business Communications vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricVonage Business Communications

by Vonage

VirtualPBX

by VirtualPBX

Overall rating4.34.2
Review count50435
Ease of use9.18.5
Ease of setup8.97.6
Quality of support8.98.8
Meets requirements9.28.5
NPS57.74058654.285714
Small Business60.6%97.1%
Mid-Market32.4%2.9%
Enterprise7.0%0.0%
Total page views1,572272
Total LLM citations5,315447

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency