G2 Vendor Directory

Vonage Business Communications vs. Nextiva

A side-by-side comparison based on G2 review data.

MetricVonage Business Communications

by Vonage

Nextiva

by Nextiva

Overall rating4.34.5
Review count5043,685
Ease of use9.18.9
Ease of setup8.98.7
Quality of support8.99.2
Meets requirements9.29.2
NPS57.74058667.041404
Small Business60.6%76.7%
Mid-Market32.4%22.1%
Enterprise7.0%1.2%
Total page views1,5728,328
Total LLM citations5,31515,292

Vonage Business Communications

Work smarter with Vonage Business Communications, our unified communications platform: seamlessly connect via voice, messaging and video, virtually anywhere globally. Over 40 powerful features give you the right balance of flexibility and control, offering everything your business needs to work smarter. With our award-winning mobile app, you can manage your communications from any device and collaborate from virtually anywhere. We boast a 99.999% uptime reliability¹, ensuring maximum productivity. Setup is simple, quick, and easy to scale as your business grows.

Pros

  • Ease of Use
  • Reliability
  • VoIP Services
  • Calling Features
  • Customer Support
  • Messaging Features

Nextiva

Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.

Pros

  • Customer Support
  • Ease of Use
  • Helpful
  • Easy Setup
  • Reliability
  • Customer Service