G2 Vendor Directory

Voice Carrier Connect vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

Zoom Phone

by Zoom

Overall rating4.14.6
Review count272,683
Ease of use8.69.4
Ease of setup8.09.2
Quality of support8.18.9
Meets requirements8.69.4
NPS40.74074176.928896
Small Business81.5%51.8%
Mid-Market18.5%33.4%
Enterprise0.0%14.9%
Total page views263,417
Total LLM citations1017,676

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    Zoom Phone

    The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

    Pros

    • Ease of Use
    • Video Conferencing
    • Reliability
    • Easy Communication
    • Video Quality
    • Features