G2 Vendor Directory

Voice Carrier Connect vs. Natterbox

A side-by-side comparison based on G2 review data.

MetricVoice Carrier Connect

by Voice Carrier

Natterbox

by Natterbox Limited

Overall rating4.14.4
Review count27143
Ease of use8.69.2
Ease of setup8.08.8
Quality of support8.19.2
Meets requirements8.69.0
NPS40.74074167.132867
Small Business81.5%31.7%
Mid-Market18.5%58.5%
Enterprise0.0%9.9%
Total page views26396
Total LLM citations101,487

Voice Carrier Connect

Voice Carrier uses the power of the internet to deliver your calls. Our next-gen technology provides cost-saving benefits and advanced functionality. It is engineered to work for every organization’s unique situation. Already have an onsite phone system? Don’t replace it. Empower it. Transform your phone system into a powerful digital voice platform without replacing any equipment. Get the savings and features you want tomorrow on the phone system you have today. Or, are you ready to step into the cloud? Our hosted service is built to be powerful, yet simple.

Pros

    Natterbox

    Natterbox is your Salesforce contact center made easy—an all-in-one voice and Omni-channel solution that seamlessly integrates within Salesforce to enhance customer experiences and streamline operations. Designed as a Salesforce native application, Natterbox empowers businesses to make voice a strategic component of their digital communication strategy, featuring IVR, click-to-dial, call recording, dynamic call routing, and voice transcription. With everything managed directly within Salesforce, Natterbox simplifies contact center operations and centralizes data to improve workflow efficiency.

    Pros

    • Customer Support
    • Helpful
    • Features
    • Reliability
    • Ease of Use
    • CRM Integration