Hero vs. Sutherland Agent Success
A side-by-side comparison based on G2 review data.
| Metric | Hero | Sutherland Agent Success |
|---|---|---|
| Overall rating | 5.0 | 4.9 |
| Review count | 10 | 11 |
| Ease of use | 9.4 | 9.7 |
| Ease of setup | 9.8 | 9.7 |
| Quality of support | 10.0 | 9.2 |
| Meets requirements | 9.0 | 9.3 |
| NPS | 100 | 100 |
| Small Business | 0.0% | 9.1% |
| Mid-Market | 33.3% | 9.1% |
| Enterprise | 66.7% | 81.8% |
| Total page views | 370 | 23 |
| Total LLM citations | 452 | 15 |
Hero
Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.
- Time-saving
- Simple
- Easy Setup
- Integrations
- Ease of Use
- Customer Support
Sutherland Agent Success
Augment CXM is defining a new category of software - customer experience management - and powering it with a patented semantic neural network. This technology ensures that our clients deliver a fantastic customer experience every time. Our client base consists of some of the most well-known brands in the world and we’ve proven to generate a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 40% growth in customer satisfaction.