G2 Vendor Directory

Hero vs. Fathom

A side-by-side comparison based on G2 review data.

MetricHero

by Vivun Inc.

Fathom

by Superhuman

Overall rating5.05.0
Review count107,101
Ease of use9.49.7
Ease of setup9.89.7
Quality of support10.09.8
Meets requirements9.09.7
NPS10098.389831
Small Business0.0%78.2%
Mid-Market33.3%19.6%
Enterprise66.7%2.2%
Total page views37013,391
Total LLM citations45262,417

Hero

Vivun's AI Sales Teammate, Hero, works alongside sellers before, during, and after customer conversations, helping them prepare with the right context, respond confidently in real time, and preserve momentum through immediate follow-through. Every deal comes down to a handful of critical moments. A question you didn't anticipate. A conversation that shifts direction. A follow-up that can't wait. Vivun shows up inside those moments, not after them, so sellers can perform when the outcome is still undecided.

Pros

  • Time-saving
  • Simple
  • Easy Setup
  • Integrations
  • Ease of Use
  • Customer Support

Fathom

Fathom, the #1-rated AI meeting partner, captures what matters in every conversation and turns it into momentum for what comes next. Now part of Superhuman. ● Meeting Capture: Bot-based or fully Bot-Free - join with a visible notetaker or record silently, your choice, on every call. Bot-Free available on Mac today; Windows coming soon. ● Mobile: iOS app ● Meeting Intelligence: Ask Fathom instantly answers questions across your entire meeting history. Trackers proactively alert you when topics you care about come up.

Pros

  • AI Summary
  • Accuracy
  • Helpful
  • Ease of Use
  • Note-taking
  • Summaries