VividCharts for ServiceNow vs. Zoho Assist
A side-by-side comparison based on G2 review data.
| Metric | VividCharts for ServiceNow | Zoho Assist |
|---|---|---|
| Overall rating | 4.7 | 4.7 |
| Review count | 16 | 754 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.3 | 9.4 |
| Quality of support | 9.8 | 9.1 |
| Meets requirements | 9.6 | 9.4 |
| NPS | 90.909091 | 79.343365 |
| Small Business | 18.8% | 71.4% |
| Mid-Market | 31.3% | 23.2% |
| Enterprise | 50.0% | 5.4% |
| Total page views | 9 | 3,087 |
| Total LLM citations | 2 | 19,400 |
VividCharts for ServiceNow
Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?
Zoho Assist
Zoho Assist is a cloud-based remote support and unattended access solution designed to help businesses deliver seamless IT support and manage remote devices effortlessly. Whether you're assisting customers in real time or managing unattended endpoints, Zoho Assist offers a fast, secure, and reliable platform that works across devices and operating systems. With zero setup required on the technician's end and a lightweight client for end users, Zoho Assist makes remote troubleshooting simple and efficient, no complicated configurations, no hassle.
- Ease of Use
- Remote Access
- Remote Support
- Easy Setup
- Reliability
- Easy Access