VividCharts for ServiceNow vs. Chatbot

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Chatbot is an intelligent assistant that strengthens end-user experience by handling standard requests from users, to reduce your service desk and HR departments’ ticket flow. It can handle password resets, status updates and outage triage.