VividCharts for ServiceNow vs. Tenfold
A side-by-side comparison based on G2 review data.
| Metric | VividCharts for ServiceNow | Tenfold |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 16 | 172 |
| Ease of use | 9.3 | 9.4 |
| Ease of setup | 8.3 | 9.2 |
| Quality of support | 9.8 | 9.1 |
| Meets requirements | 9.6 | 9.0 |
| NPS | 90.909091 | 68.263473 |
| Small Business | 18.8% | 27.9% |
| Mid-Market | 31.3% | 41.9% |
| Enterprise | 50.0% | 30.2% |
| Total page views | 9 | 45 |
| Total LLM citations | 2 | 132 |
VividCharts for ServiceNow
Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?
Tenfold
Tenfold’s next-generation SaaS CTI solution lets you easily integrate your existing telephony platforms with your CRM. With Tenfold, you can enable complete data capture by auto-logging of calls to your CRM; uplevel your customer experience with an agent screen pop that immediately IDs the customer and surfaces the relevant context; and compress agent workflows to drive additional productivity.
- Integrations
- Tools
- Accuracy of Information
- Salesforce Integration
- Call Management
- User Interface