G2 Vendor Directory

VividCharts for ServiceNow vs. Teamviewer DEX

A side-by-side comparison based on G2 review data.

MetricVividCharts for ServiceNow

by VividCharts

Teamviewer DEX

by TeamViewer

Overall rating4.74.4
Review count1660
Ease of use9.38.6
Ease of setup8.38.2
Quality of support9.88.6
Meets requirements9.69.0
NPS90.90909161.666667
Small Business18.8%12.1%
Mid-Market31.3%17.2%
Enterprise50.0%70.7%
Total page views9353
Total LLM citations21,484

VividCharts for ServiceNow

Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?

Pros

    Teamviewer DEX

    The TeamViewer DEX platform is a real-time autonomous Digital Employee Experience (DEX) solution that fixes digital workforce problems fast and forever, improving compliance, reducing costs, and delivering a superior digital experience for users.​ Key Capabilities: Autonomous Digital Workplace Management​ Endpoint Troubleshooting Endpoint Automation Employee sentiment surveys and notifications Experience Analytics Patch management Virtual Assistant for ServiceNow ServiceNow embedded troubleshooting and remediation Application Experience Management (AXM) Hardware and software asset

    Pros

    • Features
    • Time-saving
    • Automation
    • Ease of Use
    • Intuitive
    • Easy Implementation