VividCharts for ServiceNow vs. LogMeIn Rescue
A side-by-side comparison based on G2 review data.
| Metric | VividCharts for ServiceNow | LogMeIn Rescue |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 16 | 239 |
| Ease of use | 9.3 | 9.3 |
| Ease of setup | 8.3 | 9.4 |
| Quality of support | 9.8 | 9.0 |
| Meets requirements | 9.6 | 9.3 |
| NPS | 90.909091 | 71.748879 |
| Small Business | 18.8% | 32.9% |
| Mid-Market | 31.3% | 40.1% |
| Enterprise | 50.0% | 27.0% |
| Total page views | 9 | 1,090 |
| Total LLM citations | 2 | 3,153 |
VividCharts for ServiceNow
Have you ever exported data from ServiceNow to an outside tool to create presentation quality reports? Have you been trying to find a way to tell stories with your ServiceNow data? Have you found your organization trying to offer data visualizations to end-users or customers in the Service Portal or outside of the traditional "itil" view? Do you have the need to display ServiceNow data on a wall monitor? Have you ever needed to create a custom chart but couldn't justify the amount of time it would take?
LogMeIn Rescue
LogMeIn Rescue is an enterprise remote support platform that enables IT teams and customer support organizations to deliver fast, secure, and reliable technical support — to employees, customers, and remote devices — from a single, scalable solution. Built for moments when failure is not an option, Rescue combines purpose-built security, proven performance, and practical AI to help support teams resolve issues quickly and confidently — without compromising control, compliance, or end-user experience.
- Ease of Use
- Remote Support
- Remote Access
- Remote Control
- Customer Support
- Reliability